Position Details
Division:
LL Division
Minimum Experience:
Entry Level
Company’s Primary Sector:
Retail
Job Functional Area:
Other
Position Overview
Dis-Chem Pharmacies seeks adept Cashiers for their Paarl – Optenhorst location. This role requires supporting customer service at the point of sale to ensure a world-class shopping experience. Responsibilities include recording customer transactions on the Dis-Chem operating system following company policies and standard procedures, maintaining zero tolerance for inaccuracies and eliminating fraud risk.
Minimum Prerequisites
Essential:
- Grade 12 / Matriculation
- At least 6 months of experience in cashier or till operations
- Proficient in MS Office
- Strong numerical skills
- Excellent command of the English language
- Basic customer service skills
- Willingness and ability to work retail hours
Role Specifications
- Adhere to Dis-Chem’s customer service policies and procedures
- Establish professional relationships with customers
- Report customer complaints and compliments to the Frontline Supervisor or store management
- Meet the customer turnover hourly rate
- Stay informed about current sales and promotions
- Ensure the safety of colleagues and customers
- Apply Dis-Chem’s five-star communication principles
- Manage cash flow responsibly
- Ensure line voids and price changes are approved and signed off by the supervisor
- Process merchandise exchanges and accept returned goods when authorized
- Handle all transactions, including cash, bank cards, vouchers, coupons, and other payment methods accepted by Dis-Chem
- Process all loyalty cards, including those from our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards, and eBucks)
- Deposit cash in drop safe according to Dis-Chem’s SOPs
- Maintain exclusive use of your code and password, ensuring their safety and regular updates
- Scan and process all outgoing stock/items/scripts
- Keep all money secure within the till
- Handle daily takings confidentially, discussing only with management
- Be vigilant and report any suspicious behavior to management
- Address customer queries regarding store merchandise
- Comply with Dis-Chem’s security policies and procedures
Competencies
Essential:
- Proficient in operating cash registers and maintaining cash drawers
- Knowledge of processing sales, refunds, and payments
- Strong command of English (written and oral)
- Accuracy and attention to detail
- Presentable appearance
- Emotional intelligence
- Social awareness
- Accountability
- Problem-solving abilities
- Basic report analysis
- Trustworthiness and honesty
- Effective time management
Advantageous:
- Proficiency in a third language
Special Conditions of Employment
- Willingness and ability to work retail hours
- Reliable transport or residence in close proximity to the store
- South African citizen
- Clear credit and criminal records
Remuneration and Benefits
- Market-related salary
- Medical aid
- Provident fund
- Staff account
Note: Only successful applicants will be contacted. If you haven’t been contacted within two weeks after the closing date, please consider your application unsuccessful.
Equal Opportunity Employer
Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and targets will be considered as part of the recruitment process, aligned with Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.