Position Details
Division:
LL Division
Minimum Experience:
Entry Level
Company’s Primary Sector:
Fast-Moving Consumer Goods (FMCG)
Job Functional Area:
Other
Position Overview
Dis-Chem Pharmacies seeks proficient Cashiers for their Cavendish Square, Claremont location. The role demands delivering exemplary customer service at the point of sale, ensuring an exceptional shopping experience. Responsibilities include accurately recording transactions on the Dis-Chem operating system following company policies and standard procedures, with zero tolerance for inaccuracies and a focus on fraud prevention.
Minimum Prerequisites
Essential:
- Grade 12 / Matriculation
- At least 6 months of experience in cashier or till operations
- Proficient in MS Office
- Strong numerical skills
- Excellent command of the English language
- Basic customer service skills
- Willingness and ability to work retail hours
Job Responsibilities
- Adhere to Dis-Chem’s customer service policies and procedures
- Establish professional relationships with customers
- Report customer complaints and compliments to the Frontline Supervisor or store management
- Meet the customer turnover hourly rate
- Stay informed about current sales and promotions
- Ensure the safety of colleagues and customers
- Apply Dis-Chem’s five-star communication principles
- Manage cash flow responsibly
- Ensure line voids and price changes are approved and signed off by the supervisor
- Process merchandise exchanges and accept returned goods when authorized
- Handle all transactions, including cash, bank cards, vouchers, coupons, and other payment methods accepted by Dis-Chem
- Process all loyalty cards, including those from our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards, and eBucks)
- Deposit cash in drop safe according to Dis-Chem’s SOPs
- Maintain exclusive use of your code and password, ensuring their safety and regular updates
- Scan and process all outgoing stock/items/scripts
- Keep all money secure within the till
- Handle daily takings confidentially, discussing only with management
- Be vigilant and report any suspicious behavior to management
- Address customer queries regarding store merchandise
- Comply with Dis-Chem’s security policies and procedures
Competencies
Essential:
- Proficient in operating cash registers and maintaining cash drawers
- Knowledge of processing sales, refunds, and payments
- Strong command of English (written and oral)
- Accuracy and attention to detail
- Presentable appearance
- Emotional intelligence
- Social awareness
- Accountability
- Problem-solving abilities
- Basic report analysis
- Trustworthiness and honesty
- Effective time management
Advantageous:
- Proficiency in a third language
Special Conditions of Employment
- Willingness and ability to work retail hours
- Reliable transport or residence in close proximity to the store
- South African citizen
- Clear credit and criminal records
Remuneration and Benefits
- Market-related salary
- Medical aid
- Provident fund
- Staff account
Note: Only successful applicants will be contacted. If you haven’t been contacted within two weeks after the closing date, please consider your application unsuccessful.
Equal Opportunity Employer
Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and targets will be considered as part of the recruitment process, aligned with Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.