Position Details
Division:
HO Division
Minimum Experience:
Entry Level
Company’s Primary Sector:
Retail
Job Functional Area:
Other
Position Overview
Dis-Chem Pharmacies is seeking a Cashier Development Administrator to join our Head Office team in Midrand. This role primarily involves providing administrative support to the Cashier Development team and other relevant stakeholders.
Minimum Requirements
Essential:
- Grade 12 – Senior Certificate
- 1 – 2 years of experience working as a Cashier or Senior Cashier in a retail setting
Advantageous:
- Certificate in Administration or a Facilitator qualification
- At least 1 year of administration experience
Role Specifications
- Manage general office duties, including ordering stationery, training equipment, and consumables as needed
- Organize the team calendar, including training schedules and venues
- Track departmental invoice payments and update the invoice spreadsheet accurately
- Maintain a stock/asset register for training equipment and consumables
- Handle travel arrangements for the team, including accommodation, flights, and car hire, ensuring timely submission and approval by the Group Cashier Development Manager and the HR Director
- Collaborate with the team to review cashier training manuals
- Record and maintain accurate documentation of all cashier training activities, submitting reports to management promptly
- Respond to and assist stakeholders with any queries related to Cashier Training on Success Factors (SF), including Stores and Managers
- Ensure heat calls are addressed and resolved promptly according to department SOPs
- Escalate unresolved heat calls to the System Facilitator and Group Cashier Development Manager if not closed within 48 hours
- Consolidate and distribute weekly heat call reports to managers
- Input all relevant training data into Success Factors on a weekly basis
- Provide excellent HR customer service by acting as a contact point for general queries from internal and external customers through various communication forms
- Ensure effective verbal and written communication with all relevant stakeholders promptly
- Inform management of any discrepancies regarding systems, documentation, or unresolved issues
- Adhere to Dis-Chem Policies, Code of Conduct, and Standard Operating Procedures
- Comply with Health and Safety regulations
Competencies
Essential:
- Proficiency in general office administration
- Knowledge of cashier operations
- Excellent command of English (reading, writing, speaking)
- Proficient in Microsoft Office: Word, Excel, PowerPoint, and Outlook
- Advanced till operations skills
- Trustworthiness and honesty
- Attention to detail
- Strong time management and deadline orientation
Advantageous:
- Background in cashier operations
- Experience with retail systems
- SAP knowledge
Special Conditions of Employment
- South African citizen
- Clear MIE, criminal, and credit records
- Driver’s license and/or reliable personal transport
Remuneration and Benefits
- Market-related salary
- Medical aid
- Provident fund
- Staff account
Note: Only successful applicants will be contacted. If you haven’t been contacted within a month after the closing date, please consider your application unsuccessful.
Equal Opportunity Employer
Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and targets will be considered as part of the recruitment process, aligned with Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.