Job Details: Cashier at Dis-Chem Pharmacies
Division
LL Division
Minimum Experience
Entry Level
Company Primary Industry
Retail
Job Functional Area
Other
Job Description
Dis-Chem Pharmacies requires experienced Cashiers for their store in Weskus Mall, Weskus. The role involves supporting customer service at the point of sale while ensuring a world-class shopping experience. You will be responsible for recording customer transactions on the Dis-Chem operating system according to company policies and standard operating procedures, with zero tolerance for inaccuracies and elimination of fraud risk.
Essential Requirements
- Education: Grade 12 / Matric
- Experience: A minimum of 6 months’ cashier/till operations experience
- Skills:
- Computer literate (MS Office)
- Sound numerical skills
- Strong command of the English language
- Basic customer service skills
- Willing and able to work retail hours
Job Responsibilities
- Adhere to Dis-Chem’s customer service policies and procedures.
- Establish a professional relationship with customers.
- Report customer complaints and compliments to the Frontline Supervisor or store management.
- Adhere to the customer turnover hourly rate.
- Be aware of current sales and promotions.
- Ensure colleagues and customers are not exposed to any risk.
- Carry out and manage Dis-Chem’s 5-star communication principles.
- Be responsible for cash flow.
- Ensure all line voids and price changes are approved and signed off by the supervisor.
- Exchange merchandise for customers and accept returned goods when authorised to do so.
- Transact all purchases, receiving and processing all payments accepted by Dis-Chem.
- Process all loyalty cards, including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards, and eBucks).
- Ensure cash is placed in the drop safe according to Dis-Chem’s SOPs.
- Ensure usage of your code and password is restricted to only you; is safe and is changed regularly.
- Ensure all outgoing stock/items/scripts are scanned and paid for.
- Ensure all money is strictly kept safely and securely inside the till.
- Handle daily takings confidentially, and only discuss with management.
- Be alert, recognise and report suspicious behaviour to management.
- Address queries regarding store merchandise.
- Adhere to Dis-Chem’s security policies and procedures.
Competencies
Essential:
- In-depth knowledge of operating cash registers and maintaining cash drawers.
- Knowledge of processing sales, refunds, and payments.
- Strong command of English (written and oral).
- Accuracy and attention to detail.
- Presentable.
- Emotional intelligence and social awareness.
- Accountability and problem-solving skills.
- Ability to analyse basic reports.
- Trustworthy and honest.
- Time management.
Advantageous:
- Knowledge of a third additional language.
Special Conditions of Employment
- Willing and able to work retail hours.
- Reliable transport and/or reside in close proximity to the store.
- South African citizen.
- Clear credit and criminal records.
Remuneration and Benefits
- Market-related salary.
- Medical aid.
- Provident fund.
- Staff account.
Application Information
Only successful applicants will be contacted. If you haven’t been contacted within two weeks after the closing date, please consider your application as unsuccessful.
Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of people with disabilities.
Please ensure your application is complete and submitted on time to be considered for this position.