Position Details
Division:
CB Division
Minimum Experience:
Entry Level
Company’s Primary Industry:
FMCG
Job Functional Area:
Sales
Position Overview
Dis-Chem Pharmacies is seeking experienced Cashiers for their The Cascades Store. The primary responsibility of this role is to support customer service at the point of sale, ensuring a world-class shopping experience. You will record customer transactions on the Dis-Chem operating system according to company policies and standard operating procedures, with a zero-tolerance approach to inaccuracies and fraud risk.
Minimum Requirements
Essential:
- Grade 12 / Matric
- Minimum of 6 months’ experience in cashier/till operations
- Computer literate – MS Office
- Sound numerical skills
- Strong command of the English language
- Basic customer service skills
- Willing and able to work retail hours
Job Description
- Adhere to Dis-Chem’s customer service policies and procedures
- Establish professional relationships with customers
- Report customer complaints and compliments to the Frontline Supervisor or store management
- Adhere to the customer turnover hourly rate
- Be aware of current sales and promotions
- Ensure colleagues and customers are not exposed to any risk
- Carry out and manage Dis-Chem’s 5-star communication principles
- Be responsible for cash flow
- Ensure all line voids and price changes are approved and signed off by the supervisor
- Exchange merchandise for customers and accept returned goods when authorized
- Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments)
- Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards, and eBucks)
- Ensure cash is placed in the drop safe according to Dis-Chem’s SOPs
- Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly
- Ensure all outgoing stock/items/scripts are scanned and paid for
- Ensure that all money is strictly kept safely and securely inside the till
- Handle daily takings confidentially and discuss only with management
- Be alert, recognize and report suspicious behavior to management
- Address queries regarding store merchandise
- Adhere to Dis-Chem’s security policies and procedures
Competencies
Essential:
- In-depth knowledge of operating cash registers and maintaining cash drawers
- Knowledge of processing sales, refunds, and payments
- Strong command of English (written and oral)
- Accuracy and attention to detail
- Presentable
- Emotional intelligence and social awareness
- Accountability and problem-solving skills
- Ability to analyze basic reports
- Trustworthy and honest
- Time management skills
Advantageous:
- Knowledge of a third additional language
Special Conditions of Employment
- Willing and able to work retail hours
- Reliable transport and/or reside in close proximity to the store
- South African citizen
- Clear credit and criminal records
Remuneration and Benefits
- Market-related salary
- Medical aid
- Provident fund
- Staff account
Note: Only successful applicants will be contacted. If you haven’t been contacted within two weeks after the closing date, please consider your application unsuccessful.
Equal Opportunity Employer
Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.