Position Details
Division:
LL Division
Minimum Experience:
Entry Level
Company’s Primary Industry:
FMCG
Job Functional Area:
Other
Position Overview
Dis-Chem Pharmacies is seeking experienced Casual Cashiers for their store in Whale Coast Mall, Hermanus. The primary responsibility of this role is to support customer service at the point of sale, ensuring a world-class shopping experience. You will record customer transactions on the Dis-Chem operating system according to company policies and standard operating procedures, with a zero-tolerance approach to inaccuracies and fraud risk.
Minimum Requirements
Essential:
- Grade 12 / Matric
- Minimum of 6 months’ experience in cashier/till operations
- Computer literate – MS Office
- Sound numerical skills
- Strong command of the English language
- Basic customer service skills
- Willing and able to work retail hours
Job Description
- Adhere to Dis-Chem’s customer service policies and procedures
- Establish professional relationships with customers
- Report customer complaints and compliments to the Frontline Supervisor or store management
- Adhere to the customer turnover hourly rate
- Be aware of current sales and promotions
- Ensure colleagues and customers are not exposed to any risk
- Carry out and manage Dis-Chem’s 5-star communication principles
- Be responsible for cash flow
- Ensure all line voids and price changes are approved and signed off by the supervisor
- Exchange merchandise for customers and accept returned goods when authorized
- Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments)
- Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards, and eBucks)
- Ensure cash is placed in the drop safe according to Dis-Chem’s SOPs
- Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly
- Ensure all outgoing stock/items/scripts are scanned and paid for
- Ensure that all money is strictly kept safely and securely inside the till
- Handle daily takings confidentially and discuss only with management
- Be alert, recognize and report suspicious behavior to management
- Address queries regarding store merchandise
- Adhere to Dis-Chem’s security policies and procedures
Competencies
Essential:
- In-depth knowledge of operating cash registers and maintaining cash drawers
- Knowledge of processing sales, refunds, and payments
- Strong command of English (written and oral)
- Accuracy and attention to detail
- Presentable
- Emotional intelligence and social awareness
- Accountability and problem-solving skills
- Ability to analyze basic reports
- Trustworthy and honest
- Time management skills
Advantageous:
- Knowledge of a third additional language
Special Conditions of Employment
- Willing and able to work retail hours
- Reliable transport and/or reside in close proximity to the store
- South African citizen
- Clear credit and criminal records
Remuneration and Benefits
- Market-related salary
Note: Only successful applicants will be contacted. If you haven’t been contacted within two weeks after the closing date, please consider your application unsuccessful.
Equal Opportunity Employer
Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.