Job Details
Minimum Experience: Mid-Senior
Company Primary Industry: Retail
Job Functional Area: Human Resources
Job Description
Join SPITZ, a brand that has evolved from a single store in Johannesburg CBD in 1968 to become synonymous with excellence in offering exclusive international brands. We’re seeking a Retail Asset Protection and Security Manager for our Bryanston, Johannesburg location. This role focuses on identifying and communicating security risks, recommending cost-effective corrective measures, and ensuring effective controls within the organization.
Line Manager: Chief Operations Officer
Key Performance Areas:
Operational Retail Security Risk Management:
- Identify and assess security risks, including criminal activities, and implement mitigation strategies.
- Continuously recommend improvements and cost-effective counter-measures.
- Monitor compliance with implemented measures and communicate non-compliance.
Additional Performance Areas:
- Conduct investigations and interviews, coordinate with law enforcement authorities, and generate comprehensive incident reports.
- Develop and employ loss prevention programs, maintain partnerships with law enforcement agencies, and drive continual improvement in security standards.
- Manage store inspections, installation of security equipment, and relationships with security service providers.
- Plan external audits and assessments, monitor security controls, and ensure uptime of electronic security equipment.
Investigations and Store Incidents:
- Act as the first coordinator for store incidents, conduct investigations, and liaise with HR on findings.
- Provide regular feedback to relevant stakeholders and notify on high-risk matters within 24 hours.
Security and Situational Awareness:
- Conduct security awareness training and monthly mock drills at stores to test operational readiness.
Store Cash, Stock, and Fixed Assets:
- Review process flow, investigate high cash and stock losses, and attend to cash handling queries.
Ad hoc / general:
- Investigate ad hoc issues, prepare status reports, and attend internal review meetings.
Minimum Requirements:
Experience:
- Minimum of 5 years’ experience in retail operations and at least 8 years’ experience in risk management.
- Experience in cross-functional teams, especially with Human Resources, Industrial Relations, and Retail Operations Departments.
Qualifications:
- Matric Certificate (Grade 12).
- National Diploma in Security Risk Management or related qualification.
- Private Security Industry Regulatory Authority (PSIRA) registered – Grade A.
Additional Requirements:
- Proficiency in MS Office Suite.
- Valid manual driver’s license.
- Ability to travel extensively nationally with overnight stays.
- On standby availability for urgent ad-hoc incidents.
- Extensive stock management experience.
- Knowledge of OHASA Act.
- Up-to-date knowledge of risk and security market trends and relevant legislation changes.
Competencies:
- Articulating information.
- Planning and organizing.
- Documenting facts.
- Building relationships.
- Minimizing risk.
- Influencing others.
- Thinking analytically.
- Thinking conceptually.
- Challenging views.
Join SPITZ and be part of a dynamic team focused on excellence and security in retail operations. Apply now!