Clicks Group, South Africa’s leading health and beauty retailer, is looking for a dedicated Shop Assistant / Cashier to join our dynamic team at the Queenswood Quarters store in Pretoria.
This permanent position offers an exciting opportunity to build your retail career with one of the country’s most trusted brands. As a frontline representative of our company, you will play a crucial role in delivering the exceptional customer service that makes Clicks the first choice for health and beauty shoppers. I
f you have a passion for retail, enjoy interacting with people, and take pride in providing excellent service, this position provides the perfect platform to develop your skills and grow within our organisation.
Position Overview and Company Vision
At Clicks Group, our vision is to be the customer’s first choice health and beauty retailer by living and driving our company values every day.
As a Shop Assistant / Cashier at our Queenswood Quarters location, you will be instrumental in bringing this vision to life through efficient customer service, precise point-of-sale operations, and effective merchandising activities.
This role goes beyond simple cash handling – you will become a brand ambassador, creating positive shopping experiences that ensure our customers “feel good and pay less” while maintaining the high standards that define the Clicks shopping environment.
Shop Assistant / Cashier Key Responsibilities
Point of Sale Operations and Cash Management:
- Execute all operational activities at the point of sale in a timely and efficient manner
- Maintain high levels of accuracy when scanning merchandise and processing payments
- Ensure the safe handling of cash at all times following company security procedures
- Action clubcard rewards accurately and efficiently during each transaction
- Maintain updated knowledge of POS systems and operational procedures
Customer Service and Clubcard Promotion:
- Deliver superior customer service by acting as a visible and approachable brand ambassador
- Proactively promote the Clicks clubcard and enroll new members to achieve participation targets
- Make customers aware of current promotions, special offers, and store events
- Provide customers with accurate information about products, ranges, and services
- Offer friendly, professional service that enhances the overall customer experience
Store Maintenance and Merchandising:
- Efficiently execute merchandising duties according to store and visual merchandise standards
- Maintain general housekeeping duties to ensure a clean, safe shopping environment
- Support stock management procedures through accurate handling and positioning of merchandise
- Assist in maintaining promotional displays and ensuring correct pricing
Shop Assistant / Cashier Minimum Requirements
Essential Education:
- Grade 12 Certificate (National Senior Certificate)
- Strong numerical ability for basic maths calculations
Desirable Education:
- Mathematics 50% or higher at Grade 12 level
- English 50% or higher at Grade 12 level
Experience Requirements:
- Previous experience in a customer-facing role within retail/FMCG environment is desirable
- Understanding of store operations and customer service principles
- Familiarity with retail stock management procedures is advantageous
Required Knowledge, Skills and Competencies
Essential Knowledge Areas:
- Basic maths calculations and numerical applications
- Retail/FMCG background with understanding of merchandising and promotions
- Knowledge of stock management procedures and principles
- Understanding of customer service excellence standards
Critical Skills:
- Planning and organising skills for efficient task management
- Problem-solving abilities to handle customer queries effectively
- Strong customer orientation with excellent communication skills
- Computer literacy for POS operations and system navigation
- Numeracy skills for accurate cash handling and transactions
Core Competencies:
- Relating and networking with diverse customers and team members
- Following instructions and procedures accurately
- Delivering results and meeting customer expectations consistently
- Working effectively with people in a team environment
- Persuading and influencing through clubcard promotions
- Planning and organising daily tasks efficiently
- Coping with pressures and setbacks in a fast-paced retail environment
Employment Details and Application Process
Position Details:
- Job Reference: click_021672
- Location: Clicks Queenswood Quarters, Pretoria
- Contract Type: Permanent Position
- Industry: FMCG & Supply Management
- Category: Retail, Wholesale and Supply Chain
- Closing Date: 29 September 2025
Company Information:
Clicks Group is committed to employment equity and welcomes applications from all qualified candidates. As an equal opportunity employer, we value diversity and inclusion in our workforce. Our company culture promotes growth, development, and recognition for high-performing team members.
More Job Opportunities:
- Dispensary Support Learner Basic Pharmacist Assistant Course Kempton Park
- Call Centre Agent Jobs at ASI Financial Services Apply Now
Why Join Clicks Queenswood Quarters?
Working as a Shop Assistant / Cashier at Clicks provides more than just a job – it offers a career pathway in retail with opportunities for advancement and skill development.
You’ll receive comprehensive training in customer service, product knowledge, and retail operations while working in a supportive team environment.
Our competitive employment package includes benefits aligned with industry standards and the opportunity to grow within South Africa’s leading health and beauty retail group.
If you meet the minimum requirements and are excited about the prospect of joining our team at Queenswood Quarters as a Shop Assistant / Cashier, we encourage you to submit your application before the closing date of 29 September 2025.
This Shop Assistant / Cashier position represents an excellent entry point into the retail industry with a company that values its employees and invests in their professional development.