Apply for the Retail Store Assistant job at Dis-Chem in Margate, KZN.

Retail Store Assistant – South Coast

Dis-Chem Pharmacies Limited
Margate, KwaZulu-Natal
Permanent | Posted 11 September 2026 – Closing Date 25 September 2026

About the Role

Dis-Chem Pharmacies has an exciting opportunity for a Retail Store Assistant to join their South Coast store in Margate, KwaZulu-Natal.

This is a permanent position where you’ll help with the overall management of the store, making sure operational and administrative duties run smoothly according to company policy and procedure.

If you enjoy working with people, have a head for numbers, and want to grow your career with one of South Africa’s leading pharmacy chains, this could be the role for you.

What You’ll Be Doing

Your day-to-day responsibilities will include:

Customer Service

  • Managing and reporting all customer compliments and complaints to management.
  • Establishing professional relationships with customers.
  • Ensuring all customer stock queries are dealt with and resolved.
  • Maintaining effective communication with customers when they require feedback.
  • Assisting customers with enquiries and referring them to the appropriate departments.
  • Adhering to the customer turnover per hour rate as per company benchmark.

Cash & Point of Sale Management

  • Managing the shorts and overs at the point of sale, including floats.
  • Managing refund and return transactions.
  • Ensuring back shopping and returned goods are handled correctly.
  • Preparing the run reconciliation on a daily basis.
  • Preparing, ordering, and receiving branch change requirements to ensure cashiers have enough change for excellent customer service.
  • Maintaining effective document control including float, petty cash, and cash on hand.

Stock & Delivery Management

  • Verifying and reviewing deliveries and invoices for total accuracy.
  • Assisting the Receiving Manager in preparing and logging Distribution Centre claims on the DC claims system.
  • Managing and controlling high-risk stock.

Communication & Liaison

  • Maintaining effective liaison between relevant parties.

Minimum Requirements

Essential

  • Grade 12 / Matric
  • Basic computer skills (Word, Excel, and Outlook)
  • SAP experience
  • Retail experience

Competencies We’re Looking For

Essential

  • Retail administration and operational knowledge.
  • Team player with good customer relations.
  • Leadership and management skills.
  • Trustworthy and honest.
  • Ability to work under pressure.
  • Deadline driven.

Special Conditions of Employment

Before you apply, please make sure you meet these requirements:

  • South African citizen.
  • MIE, clear criminal and credit record.
  • Driver’s licence and/or own reliable transport.

Remuneration and Benefits

Dis-Chem offers a competitive package that includes:

  • Market-related salary.
  • Medical aid.
  • Provident fund.
  • Staff account.

About Dis-Chem Pharmacies

Dis-Chem is one of South Africa’s leading pharmacy chains, with stores across the country. The company is committed to providing quality healthcare and everyday products at affordable prices.

Dis-Chem is an equal opportunity employer. Their approved Employment Equity Plan and targets will be considered as part of the recruitment process, aligned with their Employment Equity & Transformation Strategy. Dis-Chem also actively supports the recruitment of People with Disabilities.

How to Apply

Ready to join the Dis-Chem team?

  • Search for the Retail Store Assistant – South Coast vacancy.
  • Complete the online application.
  • Upload your updated CV and supporting documents.

Closing date for applications: 25 September 2026

CLICK HERE TO APPLY

Important Information

  • Only successful applicants will be contacted.
  • If you haven’t been contacted within two weeks after the closing date, consider your application unsuccessful.

FAQs

1. What does a Retail Store Assistant do at Dis-Chem?
A Retail Store Assistant helps with the overall management of the store. This includes customer service, cash and point of sale management, stock and delivery verification, and administrative duties like float and petty cash control.

2. What qualifications do I need?
You’ll need a Grade 12 / Matric certificate, basic computer skills (Word, Excel, Outlook), SAP experience, and previous retail experience.

3. Do I need my own transport?
Yes, a driver’s licence and/or own reliable transport is a special condition of employment for this role.

4. What checks will be done?
Dis-Chem will conduct MIE checks, as well as clear criminal and credit record checks.

5. Where is this role based?
This permanent position is based at Dis-Chem’s South Coast store in Margate, KwaZulu-Natal.

6. What benefits does Dis-Chem offer?
Benefits include a market-related salary, medical aid, provident fund, and a staff account.

7. When is the closing date?
The closing date for applications is 25 September 2026.

8. How long will it take to hear back?
If you haven’t been contacted within two weeks after the closing date, consider your application unsuccessful.